LendingTree and the Tale of Two Crises
Posted by Bill Rice on 04/28/08 in featured, ideas, social media
Last week LendingTree had two crises. Crisis 1The first, was relatively small. A few former employees used their access to customer inquiries (leads), most likely for personal gain, to give unauthorized lenders access to LendingTree’s Lenders Network. Sure, I and a lot of other people can think of the worst possible ramifications of this incident. [...]
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